Terms and Conditions

Effective Date: [2-06-2025]

Celestial decor Operated By AKSHAT AGARWAL

Welcome to Celestial Decor. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

Celestial Decor is an online store offering curated home decor and glassware products. All content on this website is the property of Celestial Decor and is protected by intellectual property laws.

2. Orders and Payments

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

• Pricing: Prices are listed in [Indian currency] and may be subject to change without notice.

• Payments: We accept major credit/debit cards and other payment gateways as listed at checkout. All payments must be completed before shipping.

3. Shipping and Delivery

• Shipping Timeframes: Estimated delivery times are provided at checkout but are not guaranteed.

• Delays: Celestial Decor is not responsible for delays due to unforeseen circumstances (e.g., weather, carrier issues, customs).

• Shipping Fees: Charges for shipping will be calculated and displayed at checkout.

4. Returns and Refunds

• At Celestial Decor, we do not accept returns or offer refunds.

  However, if you receive a defective or damaged product, we are happy to offer a replacement—either the same product or an item of equal value—under the following conditions:

  • You must provide a clear unboxing video showing the defect or damage at the time of opening the package.

  • The video must clearly show the packaging and product condition as it was received.

  • Requests without an unboxing video will not be eligible for replacement.

  • All claims must be made within 24 hrs of delivery.

  Please contact us at celestialdecorandco@gmail.com with the video and order details to initiate a replacement request.

5. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that product information is error-free, complete, or current. Variations may occur, especially in handcrafted or glassware items.

6. Intellectual Property

All website content, including logos, images, text, and graphics, is owned by or licensed to Celestial Decor. Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

Celestial Decor shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

8. Privacy Policy

Please refer to our Privacy policy to understand how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

11. Contact Us

For any questions regarding these Terms, please contact us at:

📧 Email: [celestialdecorandco@gmail.com]
📞 Phone: [9389973499]
📍 Address: [ Kamla Nagar, near karmyogi fountain, Agra, UP, 282004, IN.]